Authentic online pharmacies should be regulated by certain bodies, including the General Pharmaceutical Council (GPhC) and the Medicines and Healthcare products Regulatory Agency (MHRA). MediHealth Direct holds licenses from both, ensuring that the medicines we provide are safe and dispensed by a licensed pharmacy team.
It is illegal to purchase prescription medication online without a valid prescription. Our process ensures that you receive medication that is safe and suitable for you. Any website allowing the purchase of prescription medications without a prescription is operating illegally, and taking medication from such sources could put your health at risk.
No, our service includes a prescription. Your online consultation will be reviewed by one of our healthcare professionals. If the desired medication is suitable for you, the healthcare professional will issue a prescription, which is then sent to our UK pharmacy for dispensing.
Yes, you can contact our Customer Service Team, and they will guide you through the ordering process.
No, if you wish to order multiple medications, you must place separate orders for each, as each condition requires a specific online consultation.
We accept all major debit and credit cards, including Visa, MasterCard, Maestro, and American Express.
Payment is only taken once your order has been approved by a healthcare professional. If your order is rejected, we won’t take any payment.
No, our prices always include delivery. There are no additional costs.
Delivery for private prescriptions only Same day NG1 – NG 13
Price 5.99
If your order is approved from Monday to Friday before 12:00, it will be dispatched the same day and delivered the next day (if in stock).
Due to the sensitive nature of the contents, customers or their representatives might be asked to sign for their orders.
Once your order has been dispatched, you will receive a confirmation email with a tracking code. You can use this code to track your order. If you encounter any issues, please contact our Customer Service Team for assistance.
Due to UK laws and regulations associated with prescription medications, we cannot exchange or refund your order once it has been dispatched from our pharmacy for delivery.
If you believe your order has been damaged or opened, please contact our Customer Service Team as soon as possible.
When buying prescription medication, a website must have the correct licenses from the General Pharmaceutical Council (GPhC) and the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medications online. MediHealth Direct is approved by both regulators, ensuring that you receive genuine medicine.
You will need to complete an online consultation, but once you have a prescription from our healthcare professionals, you don’t need to consult your GP. However, if you have any questions about your treatment or you’re worried about side effects, you should contact your GP.
Unwanted medications should be taken to your local GP surgery or pharmacy for disposal. You should not throw away any medicines with your normal rubbish or flush them down the toilet.
If you have any additional questions or need further assistance, please don’t hesitate to contact through our contact page.
